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Get in Touch With Our World-Class Support Team!

Thanks for visiting Modafinil.AU – Australia’s top spot for modafinil. Got questions about our products, need help with your order, or just want to tell us about your experience? We’re all ears. Our Help Center is packed with all the information you need, including the nitty-gritty of billing and shipping, plus answers to all your curly questions.

Before Contacting Us...

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Frequently Asked Questions

  • Check Our Help Center for Most Common FAQ

    Questions about your order status, trouble tracking your package, payment issues, and other common questions? We've got you covered with clear, easy-to-follow advice from our community, plus some handy videos to boot. We've made it easy for you to find the answers you need before contacting our support team. If you can't find what you're looking for in the Help Center, or if you need a little more help, don't hesitate to drop us a ticket.

  • Have Your Order ID Ready

    To help us get back to you as quickly as possible, when you submit a ticket, be sure to select the appropriate category for your question and include a short description in the comments section. This will help us understand what you're looking for and get back to you more quickly.

  • No More Calls, We Provide Online Support Only

    Our online support crew is on deck 24/7, so you can expect to hear back on your questions within 12-24 hours. Since Modafinil.AU is a completely online operation, we do not provide telephone support. We appreciate your patience and understanding.

For more information about our products and services, please visit our Product FAQ, Billing FAQ, Shipping FAQ, and Order Tracking Info pages. Still got questions? Head over to our Help Center and fill out the contact form if you need to.

Being Australian through and through, all our support specialists are fluent in English, and we keep our customer support in-house. We’re not like some Modafinil sellers that are run out of places like India, Asia or Eastern Europe and, to be honest, don’t always hit the mark with their customer service. You can take a look at some reviews on Reddit to see for yourself. We’re excited to be a breath of fresh air in this space, and we think you’ll notice the difference.

Nah, sorry about that.

As a forward-thinking mob, we are committed to providing online support only. This setup allows us to keep our service top-notch and resolve any issues quickly and intelligently.

We aim to get back to you in less than 6 hours on average, and we promise to respond to all tickets within 24 hours, including weekends.

This approach also helps us to keep running costs down, which means we can pass those savings straight on to you on all our products.

The fastest way to reach us is through our Zendesk support ticket system. We suggest you take a look at our Help Center first, as it’s packed with answers to many common questions.

If you’re still stumped after perusing the Help Center, feel free to submit a ticket.

Modafinil.AU, a branch of ModafinilXL – the top dog in online modafinil pharmacies worldwide – is also up there with the best for customer service in the biz. We aim to respond to inquiries in less than 6 hours on average, and we’re committed to responding to all tickets within 24 hours, even on weekends.

Our online support setup is rock solid, and we’ll never ask you for personal or sensitive information. We won’t ring your doorbell (except to verify credit card information), send you an email (except to let you know what’s happening with your order), or send you a message unless you contact us first.

Ultimate Customer Support 24/7

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Max Response Time
24-48 Hours
Average Response Time
12 hours
Modafinil.AU Digital Pharmacy Contact Details

No Visitors Allowed

India Office Location ๐Ÿ‡ฎ๐Ÿ‡ณ

4th Chamber 17-85
Near Stock Exchange Building
Ambalal Doshi Marg, Kala Ghoda, Fort, Mumbai,
Maharashtra 400001, India

Open to Visitors: 9am-6pm Monday-Friday.

We invite you to visit our main international warehouse and packaging center, where our global headquarters have been located since 2012.

Oz Office Location ๐Ÿ‡ฆ๐Ÿ‡บ

15 Kendall St
Clyde NSW 2142
Australia

Absolutely no visitors allowed.

This spot is in an industrial area where our local warehouse is located and we don’t let visitors in. As the top and tech-savvy online modafinil chemist, we handle all our customer dealings and operations through the digital world, making sure we communicate online in a way that’s both efficient and spot-on.

Phone

+61 1300 345 700 (no phone support)

Email Address

hello@modafinil.au

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